Tugas Bebas

Keluhan Pelayanan Konsumen Telkom

Rabu, 2 Februari 2011 | 22:11 WIB

Saya konsumen Telkom MetroInet dari Telkom. Beberapa hari terakhir koneksi internet kantor saya putus-putus (sejak tanggal 31 Januari 2011). Awalnya saya mengadukan masalah ini kepada technical support Telkom. Mereka mengatakan bahwa koneksi kamu tidak bermasalah, kemudian saya cek sendiri. Akhirnya diketahui, bahwa IP address kami digunakan oleh orang lain. Saya telah memberitahukan hal tersebut kepada technical support Telkom. Mereka bilang bahwa masalah itu akan segera ditangani. Tapi hingga saat ini, saya masih mengalami hal yang sama dan penyebab yang sama. Seolah masalah tersebut tidak pernah ditangani sama sekali. Saya sangat kecewa, untuk perusahaan sebesar Telkom, seharusnya memiliki technical support yang lebih berkualitas dan lebih tanggap dalam menangani masalah konsumen. Saya harap, pihak Telkom bisa manangani masalah ini secepatnya, karena perusahaan tempat saya bekerja sangat bergantung pada koneksi internet. Dan dengan adanya masalah ini kami sangat dirugikan dengan adanya masalah ini.

Hana Abriyansyah
JL. R. A. Kartini No. 26 Kebayoran Lama
Jakarta

Telkom's Consumer Complaints Service
Wednesday, February 2, 2011 | 22:11 pm
I MetroInet from Telkom Telkom customers. The last few days my office internet connection broken (since January 31, 2011). At first I complained about this problem to technical support Telkom. They say that your connection is not problematic, then I check myself. Finally, realize that our IP address used by others. I have informed the matter to the technical support of Telkom. They say that the problem will be addressed. But until now, I still experienced the same thing and the same cause. As if the problem was never addressed at all. I am very disappointed, for the company for Telkom, should have a technical support higher quality and more responsive in dealing with consumer issues. I hope, the Telkom could manangani this problem immediately, because the company I worked very dependent on Internet connection. And with these problems we are very disadvantaged by the existence of this problem.
Hana Abriyansyah
JL. R. A. Kartini No. 26 Kebayoran Lama
Jakarta

Tugas Bebas

SHU

SISA HASIL USAHA KOPERASI

Pendapatan (laba) koperasi dinamakan sisa hasil usaha (SHU). SHU adalah pendapatan koperasi selama satu tahun pembukuan dikurangi biaya-biaya,penyusutan,pajak,dan pengeluaran-pengeluaran lain.

SHU digunakan untuk:

1. Dana cadangan (tambahan modal),misalnya sebanyak 20%.
2. Anggota sesuai dengan jasa usahanya kepada koperasi, misalnya sebanyak 50%.
3. Dana pendidikan perkoperasian ,misalnya sebanyak 15%.
4. Keperluan lain sesuai dengan keputusan rapat anggota,misalnya 15%.


Undang-Undang No. 25 Tahun 1992 tentang Perkoperasian Bab 6 Pasal 23 dan Bab 9, Pasal 45 menyebutkan bahwa rapat anggota menetapkanpembagian SHU.
Contoh Laporan Koperasi :


1. Nama koperasi : KSPKP (Koperasi Simpan Pinjam Keluarga Pendidikan)


2. Tempat kedudukan : Jalan Bauki Rahmad No. 218 Tuban, Kabupaten Tuban,Provinsi &nb sp; Jawa Timur


3. Bentuk &nb sp; : koperasi primer


4. Jenis : koperasi simpan pinjam


5. Anggota &nb sp; : para guru


6. Lapangan usaha : simpan pinjam


7. Perkembangan :
a. KSPKP berdiri pada tanggal 17 Agustus 1953 dengan jumlah anggota 50 orang
b. Pada usia 50 tahun, tepat pada tanggal 17 Agustus 1983,KSPKP telah berhasil membangun kantor di
Jalan Basuki Rahmad No.218, Tuban. Jumlah anggotanya telah berkembang menjadi 285 orang.
c. Pada tanggal 17 Juli 1993 KSPKP telah selesai membangun gedung pertemuan serba guna seluas 800
meter persegi di atas tanah seluas 3.300 meter persegi, dengan biaya Rp235.000.000,00
d. Jumlah anggota pada akhir tahun 1994 meningkat menjadi 1.441 orang. Jumlah modal 3,5 miliar rupiah.


8. Manfaat :
a. KSPKP menjadi contoh koperasi lain di Kabupaten Tuban dan Provinsi Jawa timur.
b. KSPKP dapat meningkatkan kesejahteraan guru-guru di Kabupaten Tuban.


9. Hal-hal lain.


Pada tahun 1994 KSPKP berhasil meraih juara II tingkat nasional untuk koperasi jenis simpan pinjam.

BHS ING

REST OF BUSINESS COOPERATION

Income (profit) cooperative called the rest of the results of operations (SHU). SHU is the income of the cooperative for one year reduced accounting costs, depreciation, taxes and other expenses.

SHU is used to:

1. Reserve fund (additional capital), for example by 20%.
2. Members in accordance with its business services to cooperatives, for example by 50%.
3. Cooperative education fund, for example as much as 15%.
4. Other purposes in accordance with the decision of the members, for example 15%.

Act. 25 of 1992 concerning Cooperatives Chapter 6, Article 23 and Chapter 9, Article 45 states that a meeting of members menetapkanpembagian SHU.

Sample Cooperative Report

1. Name cooperatives: KSPKP (Family Saving and Credit Cooperative Education)

2. Locus: Jalan Rahmat Bauki No. 218 Tuban, Tuban, Provincial & nb sp; East Java

3. Forms & nb sp;: primary cooperatives

4. Type: credit unions

5. Members & nb sp;: teachers

6. Field of business: savings and loans

7. Development :

a. KSPKP established on August 17, 1953 with the number of members of the 50 people
b. At the age of 50 years, precisely on 17 August 1983, KSPKP has successfully established an office in

Jalan Basuki Rahmat No.218, Tuban. The number of members has grown to 285 people. 

c. On July 17, 1993 KSPKP has finished building multi-purpose conference hall covering an area of 800square meters above ground area of 3300 square meters, with costs Rp235.000.000, 00 

d. Number of members at the end of 1994 increased to 1441 people. Total capital 3.5 billion dollars. 

8. Benefits :

a. KSPKP be an example of other cooperatives in the district of Tuban and east Java province.
b. KSPKP can improve the welfare of teachers in the district of Tuban.

9. Other matters

In 1994 KSPKP II won the national championship for the cooperative type of savings and loan.

sales letter

                                                 Customized Box

Bunda Kreatif 6 Ciputat Tangerang

Telp.(021) 30125117  email box@bundainbiz.com

                        Jakarta, 01 Maret 2011

 Nomor           :05/Marketing-SP/IV/2011

Lampiran       :1 berkas

Yth

Diandrabizz

Jln. Suka-suka No 56

Bintaro jaya

Jakarta

Up. Bunda Ina

Perihal : Penawaran menjadi supplier kemasan produk

Kami, produsen kemasan produk dari  bahan baku kertas bermaksud menawarkan kerja sama kepada anda. Kami melihat produk jilbab anda digemari banyak orang dan banyak yang memakai produk anda sebagai hadiah dan kami memiliki kemasan yang unik sebagai pelengkap produk anda.

Kami memproduksi Customized Box dengan berbagai tema,ukuran dan jenis. Kami namakan Customized Box, karena kemasan yang kami buat dapat menyesuaikan dengan kebutuhan produk anda.

Kami yakin produk kami tidak akan mengecewakan anda.  Semoga kita bisa bekerja sama. Terima kasih.

Divisi marketing,

Nadia Yudiarto

                                                                         Customized Box
                                                         Creative Mother 6 Ciputat Tangerang
                                               Tel. (021) 30125117 email box@bundainbiz.com
                                                                                                              

                                                                                                                       Jakarta, March 1, 2011

  Number         : 05/Marketing-SP/IV/2011
Attachments    : 1 file

Designation
Diandrabizz
Jln. Like-like No. 56
Bintaro jaya
Jakarta

Up. Mother Ina

                            Subject: Offering a supplier of packaging products

We, manufacturer of packaging products from raw materials of paper intends to offer cooperation to you. We view your favorite scarf products and many more people who use your product as a gift and we have a unique packaging to complement your product.

We produce Customized Box with various themes, sizes and types. We named Customized Box, because of packaging that we made to suit the needs of your product.

We are confident our products will not disappoint you. Hopefully we can work together. Thank you.

Marketing Division,

Nadia Yudiarto

marketing letter

                                                                                Bekasi, 25 Februari 2011

No                   : 4G/015/02/11                                                                       

Hal                   : Penawaran                                                                 

Lampiran         : (satu) 1 Proposal                                                                         

Kepada Yth.

CEO/ Dirut PT.

Salam Sejahtera,

Kami adalah sebuah perusahaan yang bergerak dalam bidang Teknologi Informasi khususnya dalam pengembangan WEB (WEB Development) dan Multimedia. Kami berkeinginan untuk memperkenalkan layanan kami kepada perusahaan Bapak / Ibu, dengan harapan agar menjalin kerjasama pada Pengembangan Teknologi Informasi khususnya dalam pengembangan WEB (WEB Development) dan Multimedia sebagai sarana publikasi dan promosi perusahaan Bapak / Ibu.

Besar harapan kami untuk menjalin kerjasama dengan perusahaan Bapak / Ibu, atas perhatian dan kerjasama yang baik kami ucapkan Terima Kasih.

                                                                                                                        Hormat Kami,

                                                                                                                        Weni Aprilia

A.                                                             

                                                                Bekasi, February 25, 2011

                                                                                             

                                                                              

No                : 4G/015/02/11
Page              : Offers
Attachment    : 1 Proposal

Dear.
CEO / President Director of PT.

Salam Sejahtera,

We are a company that specializes in information technology especially in the development of WEB (Web Development) and Multimedia. We wish to introduce ourservices to your company, with hopes for a partnership in development of information technology particularly in the development of WEB (Web Development) and Multimedia as a means of publication and promotion of your company.

                      
We hope to establish cooperation with your company, for your attention and good cooperation we say Thank You.

                                                                                     

                                                Sincerely,

                                                                                                          Weni Aprilia

request letter

Dear Mr. Ariel Haffizuddin,

In connection with this by referring to the network (XL).

  Our network subscribers (XL), requesting extension of the network for each region, especially in the area - areas not yetcovered by our network (XL).

Because XL, has a good network, and has been in great demand by many people.

thank you

memorandum

To: Weni Aprilia


From: Kendynda


Date: January 10, 2010

Subject: Meeting Room

M E M O R A N D U M

Please prepare a conference room and other meeting its needsfor January 12, 2010, at 10:00 pm.

K 

Bc: Puput Anggraeni

bussiness letter

PT Excelcomindo Pratama Tbk.
Jl. Gunung Sahari No.50 North Jakarta 17062
Phone (021) 431-5730 Fax (021) 421-7862
Website: http://www.xl.co.id/

December 25, 2010

Mr. Arief Haffizudin
PT. Indosat
Director and Chief Financial Office of our
Jalan Merdeka Raya No. 28, Jakarta 14570

Dear Mr Arief:

Subject: Company Profile

PT Excelcomindo Pratama Tbk. ("XL" or the "Company") was established on October 6, 1989 under the name PT Grahametropolitan Lester engaged in trading and general services.

In 1995, along with cooperation between the Rajawali Group - a shareholder - with a few foreign investors (NYNEX, AIF and Mitsui), PT Grahametropolitan Lestari change its name to PT Excelcomindo Pratama with its main activities as providers of basic telephony services.

We began commercial operations on 8 October 1996, providing basic telephony services using GSM 900 technology. In the process, we also granted to Network Cellular DCS 1800 technology, Permit Closed Fixed Network, Internet Service Operation Permit (Internet Services Protocol / ISP) and Internet Telephony Services Implementation License for Public Needs (Voice over Internet Protocol / VoIP) . In 2006, we obtained a Permit Implementation Cell for 3G technology and its commercial launch in September 2006.

To date, we have established more than 13,000 Base Transceiver Station (BTS) in Indonesia to serve 22 million customers. And we are committed to continuously improving the quality and coverage area of cell in the future, for the communication needs of our customers can always go anytime, anywhere.

To provide the best service and support to its customers until the first quarter of 2007 has been available for more than 156 outlets across Indonesia XL Center, supported by the Contact Center services who are always ready to provide information to customers 24 hours a day, seven days a week. In 2006, we formally obtain a 3G license, and in addition held an innovative 3G services, our customers increasingly spoiled by the presence of support for Video Contact Centers, service-based customer support 3G technology.

By providing products, services and customer support, various prestigious awards have been won by us. This award is a testament to our commitment to continuously improve the quality and innovation of products and services.

Sincerely,

Improved Contributors

Weni Aprilia
Director Chief Executive Officer

Dap

Cc: Princess Rachmawati

PS: All materialwriter for business English classes. not for promotional material